This comes from BRP and dealership agrees

2896 Views 22 Replies 9 Participants Last post by Marc, Oct 11, 2007

B1TTEN #509

Discussion Starter · Oct 9, 2007 (Edited by Moderator)

So I waited a week to get this info, but I agree whole heartily with it. The numbers, the insured quality of BRP products and sound marketing are in line with it. This comes from the top.

The first production of a limited quantity of Spyder roadsters began in mid-September and these first units are scheduled for delivery in October. Units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their allocation.

Your authorized Can-Am Spyder dealer will be able to inform you in which allocation your order has been placed and he/she will be able to provide you with an approximate delivery timeframe. Please note that delivery schedules are subject to change. For a list of authorized Can-Am Spyder dealers, visit www.can-am.brp.com

It is like the just woke up at I got replies on a couple Spyderteam questions right after this reply. I sent the delivery question to Spyderteam Oct 2and just got this reply

Thank you for your interest in the Can-Am Spyder.

In regards to your question regarding deliveries, please note that we are still on track according to the plan with the first production of a limited quantity of Spyder roadsters that began in mid-September. These first units are scheduled for delivery in October. This was the official status and has still not changed.

Units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their own allocation.

Best Regards,

The Can-Am Spyder Marketing Team[/color]

So with all that said. Dealers saying November, December or even January are off base and if you are not 1,2 or 3 in the 'allocation" at the dealer, it will be after the first of the year. Hope it helps more than hurts.
My dealer said rumor has it they started shipping yesterday. With Production start date and numbers per day that fits in the equation as well.

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MRG

· #2 · Oct 9, 2007

Bitten said:
So I waited a week to get this info, but I agree whole heartily with it. The numbers, the insured quality of BRP products and sound marketing are in line with it. This comes from the top.

The first production of a limited quantity of Spyder roadsters began in mid-September and these first units are scheduled for delivery in October. Units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their allocation.

Your authorized Can-Am Spyder dealer will be able to inform you in which allocation your order has been placed and he/she will be able to provide you with an approximate delivery timeframe. Please note that delivery schedules are subject to change. For a list of authorized Can-Am Spyder dealers, visit www.can-am.brp.com

It is like the just woke up at I got replies on a couple Spyderteam questions right after this reply. I sent the delivery question to Spyderteam Oct 2and just got this reply
Thank you for your interest in the Can-Am Spyder.

In regards to your question regarding deliveries, please note that we are still on track according to the plan with the first production of a limited quantity of Spyder roadsters that began in mid-September. These first units are scheduled for delivery in October. This was the official status and has still not changed.

Units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their own allocation.

Best Regards,

The Can-Am Spyder Marketing Team[/color]
So with all that said. Dealers saying November, December or even January are off base and if you are not 1,2 or 3 in the 'allocation" at the dealer, it will be after the first of the year. Hope it helps more than hurts.
My dealer said rumor has it they started shipping yesterday. With Production start date and numbers per day that fits in the equation as well.

That letter seems to be generic as I received the same letter verbatim. I still want to know why BRP cannot give production dates. Today was suppose to be the day my Spyder arrived at the dealer.

B1TTEN #509

Discussion Starter · #3 · Oct 9, 2007

MRG said:
That letter seems to be generic as I received the same letter verbatim. I still want to know why BRP cannot give production dates. Today was suppose to be the day my Spyder arrived at the dealer.

Do you know where you at on this "allocation" 1,2.. How many the dealer is getting? They have changed there tune from the correspondence I got in September

The first production of a limited quantity of Spyder roadsters is scheduled for delivery in early October, 2007. Shortly after they are produced, units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their allocation
. There is no open end to shipping after October. BRP has never really changed the stance. They have gotten a little more specific and are sticking strongly to October. The dealers, from what folks are saying, are making promises they can not keep.

Way2Fast

· #4 · Oct 9, 2007

If that letter from BRP is true then what the hell are they doing between the end of October and the beginning of the "second, much larger production run" that is only supposed to begin after the first of the year ??? Are they closing the plant for those 2 months ?? Possibly waiting to for the owners of the Spyders delivered in October to test them and then report back on all the warranty defects they have ?? Since they only started the first production run the third week of September it seems unlikely that enough units would have been produced to be able to deliver at least 3 to every dealer in the US by the end of October. If the second run ONLY starts in January everyone who is not #1 or #2 on their dealers list will be LUCKY to get one by Spring of 2008.

IMO this is an example of adding 2 plus 2 and not getting 4 as the answer !!

Richard

quantumleap

· #5 · Oct 9, 2007

should be interesting,,, I am number one at my dealer, Although I dont think they have sold 20-30 units, maybe 10ish,, not sure. I ordered mine back in March,,, If , because my dealer did not sell as many as another, I have to wait a year for this, then I WILL be pissed off and I WILL have every right to be. I certainly dont want to hear from anybody the line, cant be mad,,, dealer,,, stuff. I ordered it, put 1500 down back in march, I am number one on his list and I expect it to be in. If some smuch that is number 5 on some dealers list gets his bike when he/she ordered in june, That will give me and every other person in the same boat the right to be pissed.....

nvr2l8

· #6 · Oct 9, 2007

Just got off the phone with my salesman and NOW the story is, they will only be receiving 2 possibly 3 units on the first shipment. Makes sense considering the total # being produced as part of the first run. 650 units won't stretch too far over 150 dealerships.
So now most of us are looking at some time in 2008. I'm not #1 or 2. All there is to do now is wait.

B1TTEN #509

Discussion Starter · #7 · Oct 9, 2007

Charles said:
should be interesting,,, I am number one at my dealer, Although I dont think they have sold 20-30 units, maybe 10ish,, not sure. I ordered mine back in March,,, If , because my dealer did not sell as many as another, I have to wait a year for this, then I WILL be pissed off and I WILL have every right to be. I certainly dont want to hear from anybody the line, cant be mad,,, dealer,,, stuff. I ordered it, put 1500 down back in march, I am number one on his list and I expect it to be in. If some smuch that is number 5 on some dealers list gets his bike when he/she ordered in june, That will give me and every other person in the same boat the right to be pissed.....

Easy, as long as your dealer got yours allocated in back in March, you will be riding in days...

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Marc

· #8 · Oct 9, 2007

I just got similar information from BRP. They promised to keep Can-AmTalk informed of any changes...

Marc,
We are still on track according to the plan with the first production of a limited quantity of Spyder roadsters that began in mid-September. These first units are scheduled for delivery in October. This was the official status and has still not changed.

Units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their own allocation.

We will definitely let you and the Can-AmTalk members know if there were any changes to the first planned delivery for October.

jomion

· #9 · Oct 9, 2007

Marc said:
I just got similar information from BRP. They promised to keep Can-AmTalk informed of any changes...
Marc,
We are still on track according to the plan with the first production of a limited quantity of Spyder roadsters that began in mid-September. These first units are scheduled for delivery in October. This was the official status and has still not changed.

Units from this first production will be shipped to authorized Can-Am Spyder dealers in North America according to their allocation. A second and much larger production of Spyder roadsters is scheduled for early 2008. Once again, these will be shipped to authorized Can-Am Spyder dealers according to their own allocation.

We will definitely let you and the Can-AmTalk members know if there were any changes to the first planned delivery for October.

"Changes" is a relative term. BRP is consistent in their message, stating that they are sending "some" in October, and "some more" after 1/1/08. It would be helpful for everyone that has placed a deposit to let us know HOW MANY are being shipped out in October, and HOW MANY are being shipped out in early 2008. Seems like a simple question to answer...

Marc

· #10 · Oct 9, 2007

jomion said:
Seems like a simple question to answer...

...assuming that they know. Who knows what might be going on behind the scenes

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nvr2l8

· #11 · Oct 9, 2007

Marc said:
...assuming that they know. Who knows what might be going on behind the scenes

Well...Some body sure as hell knows. Problem is, they aren't talking. Just give me the the scoop and I'll be able to handle it. It's this,"In the dark" crap I'm really very tired of. Just be up-front and honest, why all the mystery and cloak & dagger crap. Enough already.

jomion

· #12 · Oct 9, 2007

NVR2L8 said:
Well...Some body sure as hell knows. Problem is, they aren't talking. Just give me the the scoop and I'll be able to handle it. It's this,"In the dark" crap I'm really very tired of. Just be up-front and honest, why all the mystery and cloak & dagger crap. Enough already.

According to Marc LaCroix (BRP Sales & Marketing Director) from another post...

"Unfortunately, we never disclose production rate or volume. Also, we do not share allocation figures between BRP and its dealer network."

Yes, it is most unfortunate.

Get out a fresh pair...Our BVD's are officially being packed.

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MRG

· #13 · Oct 10, 2007

jomion said:
According to Marc LaCroix (BRP Sales & Marketing Director) from another post...

"Unfortunately, we never disclose production rate or volume. Also, we do not share allocation figures between BRP and its dealer network."

Yes, it is most unfortunate.

Get out a fresh pair...Our BVD's are officially being packed.

Who gives a rat's &#@ about production rates for volume? All I want is an answer as to when my Spyder will be delivered or at the least produced. I'm sorry, I know I may be one of the biggest complainers on this board but this is down right not fair the way this is being handled. All anyone of us is asking is that we get a straight answer. What is so hard about looking at their records and telling the customer "Sir, according to our records, your unit will be built on xx/xx/xxxx and is scheduled to arrive at your dealer on xx/xx/xxxx." I ordered vehicles from Ford, Mini, BMW, Porsche and Harley Davidson and all of them were able to give me production and delivery dates.

demonitor

· #14 · Oct 10, 2007

My problem with this whole thing is, the dealer is saying that there allocation is suppose to be 12 and everyone is saying 1 or 3 will be dealer. BRP is saying, "Ask your dealer" mine is saying 12. So does this number add up? Just tell me if it is coming this year or next. This is holding up some money decisions. I need to know what the payment will be. Or do I have time to put some money away for something else.

jomion

· #15 · Oct 10, 2007

MRG said:
My problem with this whole thing is, the dealer is saying that there allocation is suppose to be 12 and everyone is saying 1 or 3 will be dealer. BRP is saying, "Ask your dealer" mine is saying 12. So does this number add up? Just tell me if it is coming this year or next. This is holding up some money decisions. I need to know what the payment will be. Or do I have time to put some money away for something else.

Amen! I already sold my bike. Talk about seller's remorse!

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TJ_Spyder

· #16 · Oct 10, 2007

Got this response today from a message I sent a few days ago. Look familiar?

"In regards to your question, please note that we are still on track
according to the plan with the first production of a limited quantity of
Spyder roadsters that began in mid-September. These first units are
scheduled for delivery in October. This was the official status and has
still not changed.

Units from this first production will be shipped to authorized Can-Am
Spyder dealers in North America according to their allocation. A second
and much larger production of Spyder roadsters is scheduled for early
2008. Once again, these will be shipped to authorized Can-Am Spyder
dealers according to their own allocation.

Each dealer can respond to their customers according to their own
allocation since the process cannot be generalized to all dealers.

Thanks again,

Best Regards,

Adrien for the Can-Am Spyder Marketing Team.

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jomion

· #17 · Oct 10, 2007

Fine print on the Pre-Order Certificate clearly states...

"Acknowledgement that, due to the limited number of units produced, it is not possible for your dealer to guarantee a delivery date earlier than March 2008. Only 600 Limited Edition Spyder roadsters will be delivered in North America in the fall of 2007; plus an additional 1,500 Limited Edition Spyder roadsters will be delivered between January and March 2008. Each authorized Spyder dealer will receive a limited quantity of roadsters, and will be taking deposits on a "first-come, first-served" basis. Each dealer will also manage the allocation of their units to their consumers having submitted a deposit. BRP is not liable for any delay in delivery or for the allocation of the roadsters."

I think that pretty-well sums it up...

nvr2l8

· #18 · Oct 10, 2007

jomion said:
Fine print on the Pre-Order Certificate clearly states...

"Acknowledgement that, due to the limited number of units produced, it is not possible for your dealer to guarantee a delivery date earlier than March 2008. Only 600 Limited Edition Spyder roadsters will be delivered in North America in the fall of 2007; plus an additional 1,500 Limited Edition Spyder roadsters will be delivered between January and March 2008. Each authorized Spyder dealer will receive a limited quantity of roadsters, and will be taking deposits on a "first-come, first-served" basis. Each dealer will also manage the allocation of their units to their consumers having submitted a deposit. BRP is not liable for any delay in delivery or for the allocation of the roadsters."

I think that pretty-well sums it up...

Yep,
All I get out of the above statement is, C.Y.A.

Marc

· #19 · Oct 10, 2007

NVR2L8 said:
Yep,
All I get out of the above statement is, C.Y.A.

It should have been an expectation setting statement. I think people are frustrated because their expectations don't match what they signed for. I know dealers have not helped by playing the "dumb card", but at the end of the day the expectation of delivery should be on the paper you signed.

B1TTEN #509

Discussion Starter · #20 · Oct 10, 2007

Marc said:
It should have been an expectation setting statement. I think people are frustrated because their expectations don't match what they signed for. I know dealers have not helped by playing the "dumb card", but at the end of the day the expectation of delivery should be on the paper you signed.

Would have been nice the get that piece of paper, I got nothing..

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