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Hey gang, BRP has information on shipment and delivery information on their site Click here for link

Here's the information...

Understanding Spyder Roadster Shipment and Delivery
Dear Spyder roadster customer:

Every buyer wants to take delivery of his or her new Can-Am™ Spyder™ roadster as soon as possible. BRP and your dealer share this goal. We are working hard to complete the fall roadster shipment by the end of November, which includes a limited number of the Spyder roadsters sold prior to September 18, 2007.

For those who are included in this fall allocation shipment (see below)…yes, we are running a little behind our original internal estimated shipping dates for the fall and apologize for that delay. As you can appreciate, with any brand new product coming through its first production run and shipping process, some aspects relating to the Spyder commercialization took indeed longer to accomplish than our original best estimates, which is not unusual for new products coming through a first production run and shipping process. BRP believes that taking the extra time to get everything exactly right is very important to your satisfaction with Spyder and as such, we wanted to make sure that the units to be shipped would meet all of our quality standards. We know that you will appreciate our attention to details right from the start. Thank you for your patience and understanding.

Our commitment is to always keep you informed with the latest news and updates, so please read on for important information regarding the shipment of Spyder roadsters…

Background

BRP began selling its roadster last spring through authorized BRP Can-Am Spyder dealers in 11 states and 4 provinces. Each of our "Phase 1" Spyder dealers received an initial limited allocation as their share of our first two production runs (fall 2007 and winter 2008). This limited allocation was divided between the fall 2007, winter 2008 and spring 2008 shipment schedule. Prior to October 31st, we shipped a small portion of the limited fall allocation. This caused a flurry of speculation about who was receiving what and when.

The shipping process for the remaining fall allocation was initiated on October 31st with the target of completing such shipping and these roadsters are being delivered to dealers on or before the end of November. BRP's shipment philosophy has not changed: the first Spyder roadsters are distributed so that every Phase 1 dealer receives a limited number of units.

The balance of each dealer's original allocation will arrive through either the winter shipment (arriving on or before the end of March 2008) or the spring shipment (arriving on or before the end of May 2008). We are pleased to report that, prior to July 15, 2007, many dealers sold more units than their original minimum allocation and as a result, their original winter and spring 2008 allocations were increased to include these additional units. According to his/her allocation, sales and deposit placement date with BRP, each dealer determines which orders are included in the fall 2007, winter 2008 or spring 2008 shipments. The dealer also chooses who gets the units as they are delivered.

Three important Facts about the BRP Shipping Process

During manufacturing, BRP cannot tell customers when their individual units are coming off the line, because no unit is assigned to anyone during production. Assignment of units to customers only occurs after delivery, when the dealer designates a specific VIN (Vehicle Identification Number) number to each specific buyer.
No one can provide advance notice to you of the exact date within each of our fall-winter-spring shipping periods that your order for a Spyder roadster will be filled, because our just-in-time production process means that dealers are notified of actual shipments on the way only a few days prior to actual delivery.
Units are shipped to dealers according to their allocation using the most effective distribution/logistics methods available to us. For example, we often combine loads of Spyder roadsters with other BRP products to optimize our shipping process to dealers.
So WHEN WILL YOUR SPYDER ROADSTER ARRIVE?

If you put down a deposit down on a Spyder prior to July 15, 2007 (and if your dealer provided BRP with that deposit at that same time), then our present plan is for shipment to your dealer by the end of March 2008, but it could be earlier if your dealer included your order in the limited fall allocation. Only your dealer can confirm this timing to you.
If you put down a deposit down on a Spyder after July 15, 2007, but before September 18, 2007 (and if your dealer provided BRP with that deposit at that same time), then our present plan is for shipment to your dealer before the end of May 2008.
If you put down a deposit down on a Spyder after September 18, 2007 (and if your dealer provided BRP with that deposit at that same time), then our present plan is for shipment to your dealer for the end of May 2008, but if this changes in any way, we will notify you immediately.
Thank you for reading this information and for your cooperation - and thanks for being among the first consumers to buy a Spyder roadster!

Your Spyder Roadster Team
 

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Discussion Starter · #2 ·
We can chat about this information tonight at 9pm est...to see what folks think.
 

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This statment, if I understand it correctly, states that I may not see my Spyder until March???? That stinks. I put down my deposit in March 07 and was told that I was a part of the Fall delivery. I don't think that BRP is being very honest with their customers. Black mark on their record from me. Not satisfied. In So Cal. But having bike delivered in Phoenix. I am the first one on the list from my dealer, but from that statement, I am not getting a warm and fuzzy feeling that I will recieve my new baby soon. However, Let me state how badly that I do feel for those that are about to get pummeled with unfavorable snow and even if they do get their Spyders soon, they may not be able to ride them. That said. I hope that everyone that does not have their Spyders, is having a good weekend.
 

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This is why I ordered my Spyder in Orlando. When I checked out the spyder last march, I was told by a rep that the people in Florida would be getting the first spyders. It was out of my way and definatly cost me more, but I bought it there for that reason. This came true as I picked up my spyder on Haloween.

There are a bunch of dealers that seem to be lieing about the spyder deliverys, I say "seem" because I am really not sure. However, I know of at least one dealer in NY that is saying he had a a bunch of peopleorder and now they have canceled there orders so he has spare spyders. He also says he has them in stock and has been sitting on them for months. We here all know this is pretty much impossible. If any dealer has a spare let me know and Ill plump down another 15K for a second unit.

--John
 

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This is why I ordered my Spyder in Orlando. When I checked out the spyder last march, I was told by a rep that the people in Florida would be getting the first spyders. It was out of my way and definatly cost me more, but I bought it there for that reason. This came true as I picked up my spyder on Haloween.

There are a bunch of dealers that seem to be lieing about the spyder deliverys, I say "seem" because I am really not sure. However, I know of at least one dealer in NY that is saying he had a a bunch of peopleorder and now they have canceled there orders so he has spare spyders. He also says he has them in stock and has been sitting on them for months. We here all know this is pretty much impossible. If any dealer has a spare let me know and Ill plump down another 15K for a second unit.

--John
I for one will be calling my dealer first thing tomorrow based upon this information. I put my deposit down after July 15, 2007. My sales certificate states that I will have the Spyder on/before March 31st. This new update says that the bike will not come until May 2008?


So much confusing and conflicting information out there - it's no wonder folks are getting frustrated. A clear and consistent (not confusing) message would really be great...

It would be interesting to do a poll on this forum to see how many Can-AmTalk readers fall into each of the three categories (Deposit before 7/15, between 7/16 and 9/18, and after 9/18) to see how many there are. My hunch is that even with this simplified fall/winter/spring shipment allocation, that BRP is still leaving some riders short...
 

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Fist off, Marc, thank you very much for providing so much great information to us all!!!! cudos to you!!!

I find it a facinating statement. As an example, they say that every Phase 1 dealer will receive a limited number of units before the end of Nov. That the "Balance" will arrive through either the winter shipment or the spring shipment. That tells me, that if you are at least number 1 on your dealers list, you are getting a spyder before end of November.

I know I am number one on the dealer allocation at his shop, that I ordered in March 07, Now, according to this statement, he WILL recieve at least one spyder by the end of November, although he has a fax stating 3. He also, on this fax, it states that he would recieve one in October, one in November and one in december. I have seen the fax so it is not hear-say. To date, he has recieved none.

If you read this statement quickly, you can get VERY pissed off,,, but if you read it carefully for the first spyder depositier's,,,, the line states "by the end of March 2008, but it could be earlier if your dealer included your order in the limited fall allocation" So with that said,,, somebody may have ordered back before july, but not made the inital cut depending on how many that allocation contained.

Over all, it too,, does not give me a warm and fuzzy. I know I am number one, I know my order went in to BRP in march, But at this point, BRP has told my dealer on 3 occasions "heard the conversations so it is not hearsay", that a delivery would be sent during that week, only to have that week pass with no calls, and no delivery.

I think the statement is a good one, I believe it is a step in the right direction for BRP and that they have been flooded with calls from customers as the dealers are not giving accurate or any information.

But, if it is not here within the next week or 2, then it will only sit in storage until I can ride in the spring.

Not truly compaining, my riding season is gone up here in MA, totally fried for the most part. We may get a day here and there that is rideable, but for the most part, daily riding is almost over. Just a couple of weeks left. I have submitted to total defeat by brp for the hopes of getting on a spyder this season.
 

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When a person ordered has no bearing on when they will get it, according to this. It depends on when the dealer ordered it. Dealers, I think some did, order with out customers for the units hence skewing the deliveries. Why BRP decided to, seemingly, delivery to certain states first and not several or all at the same time is beyond me. With there, "For example, we often combine loads of Spyder roadsters with other BRP products to optimize our shipping process to dealers." Would not you think with snowmobiling season and the new REV out they would have sent Spyders with Quads and sleds to northern states and especially Canadian providences first. JIT production schedule? Then why are the serial number in the high 500's and only 2 states have them?
They could have just made it simple.
We delivered….. to Florida the last week in October.
We delivered…..to California the First week of November.
We are going to deliver to …next and next and finish by the end of November having delivered 600.
We have already done the math number of dealers and units. Putting only 3 or 4 to each dealer in the fall schedule.
 

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I actually called the Shipping Manager in Canada for BRP. He was very shocked that I was able to obtain his number. I confronted him with a various array of questions. Basically, everyone already knows the answers. He did say that So Cal. was to be getting theirs this week and Arizona would be shipping on Tues or Wed of this week and I should be geting mine within 2 weeks. Has anyone ever heard that before.
"2 more weeks.....2 more weeks." It seems to be a running sentence with BRP. Maybe when they call for my payment, I should tell them 2 more weeks. .
When a person ordered has no bearing on when they will get it, according to this. It depends on when the dealer ordered it. Dealers, I think some did, order with out customers for the units hence skewing the deliveries. Why BRP decided to, seemingly, delivery to certain states first and not several or all at the same time is beyond me. With there, "For example, we often combine loads of Spyder roadsters with other BRP products to optimize our shipping process to dealers." Would not you think with snowmobiling season and the new REV out they would have sent Spyders with Quads and sleds to northern states and especially Canadian providences first. JIT production schedule? Then why are the serial number in the high 500's and only 2 states have them?
They could have just made it simple.
We delivered….. to Florida the last week in October.
We delivered…..to California the First week of November.
We are going to deliver to …next and next and finish by the end of November having delivered 600.
We have already done the math number of dealers and units. Putting only 3 or 4 to each dealer in the fall schedule.
 

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They could have just made it simple.
We delivered….. to Florida the last week in October.
We delivered…..to California the First week of November.
We are going to deliver to …next and next and finish by the end of November having delivered 600.
We have already done the math number of dealers and units. Putting only 3 or 4 to each dealer in the fall schedule.
I have go agree with you Bitten. If the math was 3-4 to all 150 dealers, than all dealers would recieve thier first orders in the allocation. But, seeing some states are recieving not only thier 1-3 spyders, but upwards to 8-10 on the allocation. I know my order was placed with BRP in march. I also know I am number one on my dealers list. So, according to this posting, I should recieve a spyder or should have already, by the end of November.

At that point though, Like yourself, my riding season is over at that point. It will sit in storage until spring awakens the north. This is where the "no sense" comes in though. And for what ever reason behind it, we will never know.
Common sense would dictate, to ship to the northern states first to get them riding as early as possible and for as long as possible. ship next to the southern states during the end of november -january as they can actually take possesion of the spyders and then ride them while the north is slumbering in a winters hybernation. In march, deliever to every one on the bottom of the allocation list as everyone can ride then.

Backwards this has become, shipping to the south first, next shipping end of november - january time frame to the north. The problem the north has (as you are aware of), is that we just cant drive down to the dealer, hop on the spyder and drive it home during this time of the year. Snow, sleet, Ice will dictate when we can actually bring them home safely.

If this letter was true to its meaning, and BRP was sincere about it. Then regardless of where your dealer is located, If you are 1-3, and your dealer put them in before July, Then you should recieve a spyder before end of November. That all 600 will show up among all 150 dealers. This though I feel, will not be the case, that all 600 will go to the south, and the north will have to take delivery in the dead of winter.
 

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I ordered mine on 3/31/07. At that time I was told by my dealer I was #4 in line and to expect delivery after the first of the year(2008). The dealer also said he would get an intial allocation of 3 units for fall and balance of 8 after the first of the year.
I went on a demo ride in August and at that time the dealer had taken orders for 31 units. He expects to get additional units in 2008 to fill his orders.
To date he hasn't received any units.
It seems to me that what I was told back in March mirrors what BRP is saying now. ;)
 

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I have my Spyder so please don't pick on me for this question.
I keep reading info here and other forums about the "150" dealers. On the Spyder web page I can only account for "113", give or take a few for incorrect counting.
My question does anyone have documented proof of the missing " 37 " dealers ?
 

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Discussion Starter · #12 ·
I have my Spyder so please don't pick on me for this question.
I keep reading info here and other forums about the "150" dealers. On the Spyder web page I can only account for "113", give or take a few for incorrect counting.
My question does anyone have documented proof of the missing " 37 " dealers ?
I have a list of Spyder dealers and my list is 113 long.
 

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Hey Guys...

I have spent the last couple of days with the guys from BRP at the Novi, Michigan snow show.

They have told me directly that Spyder units will be shipped this week to Michigan, Wisconsin and Minnesota.

Can't tell to anymore then that, but thought that info might cheer a few of you guys up.

~Bob
 

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Hey Guys...

I have spent the last couple of days with the guys from BRP at the Novi, Michigan snow show.

They have told me directly that Spyder units will be shipped this week to Michigan, Wisconsin and Minnesota.

Can't tell to anymore then that, but thought that info might cheer a few of you guys up.

~Bob
that is great news for you guys,,, still totally sucks for us new england people
 

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And here I was feeling safe about my dealer stated March 2008 delivery. Since both my wife and I ordered after July 15 but before September 18, I guess that means we shouldn't be expecting anything until the end of May, 2008. Oh well, I know we will have much better riding weather by that time. It does puts a damper on my plan to use the Spyder instead of getting another car to replace the lease car that I turn in the middle of March.
 

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I have go agree with you Bitten. If the math was 3-4 to all 150 dealers, than all dealers would recieve thier first orders in the allocation. But, seeing some states are recieving not only thier 1-3 spyders, but upwards to 8-10 on the allocation. I know my order was placed with BRP in march. I also know I am number one on my dealers list. So, according to this posting, I should recieve a spyder or should have already, by the end of November.

At that point though, Like yourself, my riding season is over at that point. It will sit in storage until spring awakens the north. This is where the "no sense" comes in though. And for what ever reason behind it, we will never know.
Common sense would dictate, to ship to the northern states first to get them riding as early as possible and for as long as possible. ship next to the southern states during the end of november -january as they can actually take possesion of the spyders and then ride them while the north is slumbering in a winters hybernation. In march, deliever to every one on the bottom of the allocation list as everyone can ride then.

Backwards this has become, shipping to the south first, next shipping end of november - january time frame to the north. The problem the north has (as you are aware of), is that we just cant drive down to the dealer, hop on the spyder and drive it home during this time of the year. Snow, sleet, Ice will dictate when we can actually bring them home safely.

If this letter was true to its meaning, and BRP was sincere about it. Then regardless of where your dealer is located, If you are 1-3, and your dealer put them in before July, Then you should recieve a spyder before end of November. That all 600 will show up among all 150 dealers. This though I feel, will not be the case, that all 600 will go to the south, and the north will have to take delivery in the dead of winter.
well took the last step on the purchase of the spyder, brought both my bikes (2007 DL suzuki 1000 & 2006 M109R suzuki w/ side car) & trailer I am trading in to Filers Powersports on saturday & did the deal. I was #2 on the initial list way back when this first all started. Filers told me today after they read the email from the spyder gods that NY was to ship the week of nov 5 -9 and they had a whole list of when other states were scheduled to ship from BURP Mfg. nothing to do but wait. the weather is about to turn bad in upstate ny this week.
 

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well took the last step on the purchase of the spyder, brought both my bikes (2007 DL suzuki 1000 & 2006 M109R suzuki w/ side car) & trailer I am trading in to Filers Powersports on saturday & did the deal. I was #2 on the initial list way back when this first all started. Filers told me today after they read the email from the spyder gods that NY was to ship the week of nov 5 -9 and they had a whole list of when other states were scheduled to ship from BURP Mfg. nothing to do but wait. the weather is about to turn bad in upstate ny this week.
Hey Joe, sympathizing here, they are predicting SNOW (four letter word) by the end of the week ,only flurries or light snow, still though,,, it only goes down hilll from here. They are also predicting cold weather for this area, highs in the lower 40's towards the end of the week. brrrrrrrrrrrrrrrrrrrr

I am torn though here, to suit the spyder up with mits for the hands, and suit up as if I am going to ride a snow mobile,, or sack it for the winter. One side says ride, register it for a month, then pull it from the road for storage, the other says, keep it at 0 miles until the thaw in April. What are you going to do? store or ride until you are unable to stand the cold any longer.
 

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Hey Joe, sympathizing here, they are predicting SNOW (four letter word) by the end of the week ,only flurries or light snow, still though,,, it only goes down hilll from here. They are also predicting cold weather for this area, highs in the lower 40's towards the end of the week. brrrrrrrrrrrrrrrrrrrr

I am torn though here, to suit the spyder up with mits for the hands, and suit up as if I am going to ride a snow mobile,, or sack it for the winter. One side says ride, register it for a month, then pull it from the road for storage, the other says, keep it at 0 miles until the thaw in April. What are you going to do? store or ride until you are unable to stand the cold any longer.
That is a question I would like answered from a mechanical point of view as well. Ride a little and not complete break in or store it with 0 miles.
 

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That is a question I would like answered from a mechanical point of view as well. Ride a little and not complete break in or store it with 0 miles.
Taking off on Spydie to make a bank deposit, for some reason my savings account is empty. If there is interest, I will post my thoughts about driving some before storing for winter.
 

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That is a question I would like answered from a mechanical point of view as well. Ride a little and not complete break in or store it with 0 miles.
From my motorcycle experience, I would say it is better to store it unridden with fresh oil in it rather than ride a bit and leave it stored with slightly dirty oil. I always try to put fresh oil in my rides when the time finally comes to put them to bed for the winter.
 
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