[Ken5517]

I went to my dealer today and recieved a copy of service bulletin #2009-4

subject : Brake Pads

Date: 12-18-08

All 2008 and some early 2009 Spyder GS ( dealer can tell if your 2009 Vin # is covered)

BRP has a brake pad featuring a new compound

We called BRP and if there is a defect then they will be replacing the pads with this new generation pads.

We ordered pads for all 3 wheels.

[jetskier]

My dealer in the UK has also confirmed that BRP are issuing a new pad set to stop the squealing brakes.

[sabunim5]

Thanks for the info Ken. I am lucky and don't have the problem myself, but I am sure a lot of people will be doing the happy dance when they find out there is a warranty solution to their problem.

[VBsypder]

Ken5517, on Jan 7 2009, 06:01 PM, said:

I went to my dealer today and recieved a copy of service bulletin #2009-4

subject : Brake Pads

Date: 12-18-08

All 2008 and some early 2009 Spyder GS ( dealer can tell if your 2009 Vin # is covered)

BRP has a brake pad featuring a new compound

We called BRP and if there is a defect then they will be replacing the pads with this new generation pads.

We ordered pads for all 3 wheels.

Can you post a copy of the bulletin?

[Ken5517]

VBsypder, on Jan 8 2009, 09:13 AM, said:

Can you post a copy of the bulletin?

Why do you need to see the bulletin?

Your dealer has it.

I will if need be when I get back later today.

[sleepman]

Had mine fixed under warranty in November. No more squealing.

[VBsypder]

Ken5517, on Jan 8 2009, 12:40 PM, said:

Why do you need to see the bulletin?

Your dealer has it.

I will if need be when I get back later today.

Wanted to post it in the survey post I started many moons ago.

Annnd I wanted to take my Spyder (for another bit of work) to my dealer tomorrow if possible. The man who runs the shop is going to be on vacation til the end of the month, and his (not so bright) brother will be running the shop.

[SACPOWERSPORTS]

do the dealers everyone is speaking about have the new pads in stock?

Great that this issue can now be cleaned up

[Ken5517]

VBsypder, on Jan 8 2009, 10:37 AM, said:

Wanted to post it in the survey post I started many moons ago.

Annnd I wanted to take my Spyder (for another bit of work) to my dealer tomorrow if possible. The man who runs the shop is going to be on vacation til the end of the month, and his (not so bright) brother will be running the shop.

Here you go

[spydernrdu]

So if I understand this, they will replace your pads as long as your bike falls within the vin number assigned. Mine have sqeeked from day 1 and had reported it. Well, 6500 miles later, I need new pads which I think is very very early but I drive like a freaking nut so maybe so. Can I get free pads put on at no cost since I need them anyway. My dealer is kind of a turd and really don't want to call them and deal with thier dumba$$ answers. Also, this states ALL 2008s. Does that mean all 2008s get free brakes. I think I just busted my own bubble because there is no way that is possible. it is only replacing the dealer stock of new pads. Nothing about used pads on a bike that suck.

Ken??

This post has been edited by spydernrdu: 08 January 2009 - 03:47 PM

[Ken5517]

spydernrdu, on Jan 8 2009, 12:41 PM, said:

So if I understand this, they will replace your pads as long as your bike falls within the vin number assigned. Mine have sqeeked from day 1 and had reported it. Well, 6500 miles later, I need new pads which I think is very very early but I drive like a freaking nut so maybe so. Can I get free pads put on at no cost since I need them anyway. My dealer is kind of a turd and really don't want to call them and deal with thier dumba$$ answers. Also, this states ALL 2008s. Does that mean all 2008s get free brakes. I think I just busted my own bubble because there is no way that is possible. it is only replacing the dealer stock of new pads. Nothing about used pads on a bike that suck.

Ken??

I read it the same way the first time and had FBC call to make sure, he even asked if the install labor was included. the answer was yes.

If you want to wait until mine are replaced due to the squeeking or defective nature for the results, please do.

I will not be paying for these pads, if they were not free and I have already made it clear to my dealer also.

Have your dealer call on a defective claim and get the answer for you if you have any doubts.

I do try to be very accurate about info that i post.

This is not the first time that BRP has come through - it just takes more time then we like.

[SpyderDan]

BRP don't talk about recall or labor claim on warranty , they only talk about new sets of pads ......I think you have to pay for it !! somebody have the answer ??

[WillyW]

Great info thanks!!!!!!! Called my dealer here in Sweden right away but they haven't received this bulletin yet. I will check in a few weeks again.
EDIT:
Must be under warranty, it's not one year old and it's a defect pad causing it.

This post has been edited by WillyW: 09 January 2009 - 05:12 AM

[VBsypder]

WillyW, on Jan 9 2009, 05:10 AM, said:

Must be under warranty, it's not one year old and it's a defect pad causing it.

This is the answer I got as well. My response to the dealer was that I reported this issue at 600mi, and it continues to persist. I also stated that this noise is so load I would term it as not normal for any vehicle. I have purposely not made any changes to correct the, because I wanted to see if BRP would come up with a solution. I trust there solution better, and even if it might not work I would appreciate an effort from them.

He said he would order the pads, and try to get BRP to foot the bill. Technically they do not have to replace them, but they could "good will" them to me. Since I have a better relationship with his brother, who is on vacation, I will wait until he comes back from vacation and revisit it with him.

[Rachmunas]

I just called up the dealer. They told me it's $36 bucks each pad. They said it's $150 total with installation. I have a 2008 with the best BRP warrenty and are charging me.

I have a BMW car and they handle things much better! BMW warrenty will fix my whole brake kit on my M3. That's like a $1,000 set up for free! My brakes however are top notch since I put on 35,000 miles and it's only half way through the brakes.

This post has been edited by Rachmunas: 09 January 2009 - 10:18 AM

[trysicl]

Rachmunas, on Jan 9 2009, 10:02 AM, said:

I just called up the dealer. They told me it's $36 bucks each pad. They said it's $150 total with installation. I have a 2008 with the best BRP warrenty and are charging me.

I have a BMW car and they handle things much better! BMW warrenty will fix my whole brake kit on my M3. That's like a $1,000 set up for free! My brakes however are top notch since I put on 35,000 miles and it's only half way through the brakes.

Who is your dealler?

[Rachmunas]

trysicl, on Jan 9 2009, 10:25 AM, said:

Who is your dealler?

Well as everyone on this forum knows that I will never bring my Spyder back to Motorsports of Ft. Lauderdale. My Spyder has found a new home in Broward Motorsports in Davie, Florida.

[sleepman]

Rachmunas, on Jan 9 2009, 12:29 PM, said:

Well as everyone on this forum knows that I will never bring my Spyder back to Motorsports of Ft. Lauderdale. My Spyder has found a new home in Broward Motorsports in Davie, Florida.

My dealer in Ft. Myers fixed mine under warranty when I had my 6k service done on it. No charges for parts or labor.

[Rachmunas]

sleepman, on Jan 9 2009, 11:53 AM, said:

My dealer in Ft. Myers fixed mine under warranty when I had my 6k service done on it. No charges for parts or labor.

Huh?? How can this be???

[sleepman]

Rachmunas, on Jan 9 2009, 03:16 PM, said:

Huh?? How can this be???

When I went in for the 6k service I asked the service manager to have them look at my squealing brakes, he said no problem they fix them under warranty. The service and repair was done on 11/22.