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BRP Indifference 2010 RT Se5 stalling Rate Topic: -----

#1 User is offline   esp4090 

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Posted 08 February 2012 - 10:50 AM

I am consulting with an attorney because of the indifference of BRP to my problem. I purchased a 2010 RT Se5 April 7, 2010. Since that time it has been in the shop over 8 months for the same problem, stalling. It has been towed 6 times and in the shop 11 times. They replaced the oxygen sensor twice, the throttle body twice, spark plugs twice, the on board computer once, and made other adjustments. Now they want me to take it because they put a new throttle body which is no different than the last new throttle body. This makes the third throttle body counting the original one. BRP could not care less about my problem. I would never buy or recommend BRP product again.
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#2 User is offline   Trickie Dick 

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Posted 08 February 2012 - 09:25 PM

View Postesp4090, on 08 February 2012 - 10:50 AM, said:

I am consulting with an attorney because of the indifference of BRP to my problem. I purchased a 2010 RT Se5 April 7, 2010. Since that time it has been in the shop over 8 months for the same problem, stalling. It has been towed 6 times and in the shop 11 times. They replaced the oxygen sensor twice, the throttle body twice, spark plugs twice, the on board computer once, and made other adjustments. Now they want me to take it because they put a new throttle body which is no different than the last new throttle body. This makes the third throttle body counting the original one. BRP could not care less about my problem. I would never buy or recommend BRP product again.

Sorry to hear about your problems. If you haven't talked to Carlo at BRP Spyder tech support, I highly recommend you do so. He has been very helpful to several who have had recurring problems. Give him a call at 715-848-4957 OR 819-566-3366.
This is his job to interact with the spyder customer base.
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#3 User is offline   Saluda 

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Posted 09 February 2012 - 05:33 AM

BRP can be a cold bunch, they put it all on their dealers. That said Carlos seems to produce for a lot of people. Wish we snowmobilers (Ski Doo) had the equivalent. Good luck with your issues.
Never stop questioning. (Happy Spyder owner)
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#4 User is offline   esp4090 

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Posted 09 February 2012 - 06:30 AM

View PostSaluda, on 09 February 2012 - 05:33 AM, said:

BRP can be a cold bunch, they put it all on their dealers. That said Carlos seems to produce for a lot of people. Wish we snowmobilers (Ski Doo) had the equivalent. Good luck with your issues.

Thanks for suggestions. I have been working with Damien and Natasha, both nice people and trying to help. I talked to them many times in the last 8 months. It is just too long for one problem.
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