[Can-Am Man]

I live in Michigan where we don't have the lemon law but anyone know of options for someone who has a lemon? My spyder keeps stalling has been in two different shops, one for two weeks the other for a month....still stalling. About ready to take it to a third shop ... no one seems to know what is wrong with it. It's a serious safety issue.....

Thanks,
Steve

[Marc]

Steve,

Have you contacted Carlo at BRP for assistance?

[Bill Gargan]

Excerpted from http://www.michigan....23885--,00.html

Michigan's Auto Lemon Law

The law applies to privately owned passenger vehicles and those leased after January 1, 2000, used for personal, family or household purposes. Some business-type vehicles may also be covered. The law does not apply to larger trucks, motor homes, motorcycles, or off-road vehicles.

Can-Am Man, on 12 October 2010 - 07:41 PM, said:

I live in Michigan where we don't have the lemon law but anyone know of options for someone who has a lemon? My spyder keeps stalling has been in two different shops, one for two weeks the other for a month....still stalling. About ready to take it to a third shop ... no one seems to know what is wrong with it. It's a serious safety issue.....

Thanks,
Steve

[Marc]

dprange, on 13 October 2010 - 11:27 AM, said:

I'm in a similar situation with mine. I've had it a little over 2 years and it has been in the shop for every single "common" problem I see discussed on this site, and a bunch of problems that aren't.

It has spent this entire year in the shop with the exception of a few weeks at a time where I would have it long enough to determine that it needed to go right back.

I've spoken to Carlo, and more recently spoken to a Crystal who responded to my email to Carlo about a week ago. In the meantime it's sitting in the shop for another week with no word from anyone on what is going on with it.

I don't know if they are just completely overloaded with cases like mine, or if they are just THAT slow to act. It's long past the point of being ridiculous.

I understand that I'm under warranty and I'm not paying anything for all this work they are doing, but I'd like to actually be able to ride the thing once in awhile. The last time I was able to ride when it was actually running at 100% was nearly a year ago.

It's just unbelievable.

What are you hearing from Carlo or Crystal?

[Marc]

dprange, on 13 October 2010 - 12:31 PM, said:

Crystal told me a week ago that when they got it into the shop on Thursday they were going to run a diagnostic, and after the results of that would speak to the dealer on hooking me up with a trade in, and she would call me back after that.

So that was a week ago and I haven't heard from her or the dealer, except when the guy that I know that works in service called me to find out how to disable the alarm without the key fob because they had somehow set it off even though it wasn't armed.

I guess tomorrow on my day off I am going to have to call and raise hell. again.

Well, that's too bad. I'm a "say what you're gonna do and do what you say" kind of guy...hate it when someone says they'll get back to be and don't.

Let us know how you make out.

[Marc]

dprange, on 13 October 2010 - 03:34 PM, said:

Speak of the devil...

Crystal called me, but I was busy and missed the call, so I returned her call and also missed her and had to leave a message.

So I have to wait a bit longer now.

Rumor has it she follows SpyderTalk

[Marc]

It's sad that it's gotten to this point. I can understand your frustration given all your down time. We buy these toys to ride.

[ameobe]

dprange, on 13 October 2010 - 12:31 PM, said:

the guy that I know that works in service called me to find out how to disable the alarm without the key fob because they had somehow set it off even though it wasn't armed.

Sorry to hear of all your problems. I would think Carlo could pull more than a 4 month Ext. on the warranty.
Disconnecting the battery will probably trip the alarm. (ask me how I know)

Good luck

[Arthur---Mexico City]

Newbe or Can am Man with no name,

Call your lawyer. There's recourse out there.

Arthur---Mexico City

Can-Am Man, on 12 October 2010 - 07:41 PM, said:

I live in Michigan where we don't have the lemon law but anyone know of options for someone who has a lemon? My spyder keeps stalling has been in two different shops, one for two weeks the other for a month....still stalling. About ready to take it to a third shop ... no one seems to know what is wrong with it. It's a serious safety issue.....

Thanks,
Steve

[doctor]

Arthur---Mexico City, on 14 October 2010 - 07:02 PM, said:

Newbe or Can am Man with no name,

Call your lawyer. There's recourse out there.

Arthur---Mexico City

I don't understand how anyone who reads this fourm would buy a spyder. They are nothing but trouble, and ther's really nothing good to say about them. I had one for two years and was gald the day I sold it even that it cost me a lot of $$$$, but I'm glad to get rid of the darn thing and will try I talk anyone one out of buying one. If you have one sell it for what ever you can get out of the darn thing, if it hasn't gioven you trouble yet just wait, it will. They're all a piece of crap. Just my 2 cents.

[Marc]

doctor, on 14 October 2010 - 09:00 PM, said:

I don't understand how anyone who reads this fourm would buy a spyder. They are nothing but trouble, and ther's really nothing good to say about them.

That's not even close to being a true statement. I know there have been some bad ones...and I feel for owner's that got one. It's a very small percentage of Spyders that experience problems.

Last month we ran the Spyders In The Smokies rally in Gatlinburg and I saw almost 300 people with smiles on their faces because of their Spyders. Last weekend we ran the SpyderTalk VIP event at Ingles Performance and we had a huge tent full of happy Spyder owners.

Again, I'm not trying to minimize the problems that some have had, but it doesn't represent the vast majority of Spyder owner experiences.

[RattiganRoger]

Marc, on 15 October 2010 - 05:57 AM, said:

That's not even close to being a true statement. I know there have been some bad ones...and I feel for owner's that got one. It's a very small percentage of Spyders that experience problems.

Last month we ran the Spyders In The Smokies rally in Gatlinburg and I saw almost 300 people with smiles on their faces because of their Spyders. Last weekend we ran the SpyderTalk VIP event at Ingles Performance and we had a huge tent full of happy Spyder owners.

Again, I'm not trying to minimize the problems that some have had, but it doesn't represent the vast majority of Spyder owner experiences.

I've read a lot of the 'problem' spyder posts on this forum and IMHO the dissatisfaction with the spyder is more a function of bad dealers than bad product.

Basically it seems if the dealer steps up to the plate and has competent mechanics, good scheduling and knows how to play the BRP warranty game then people are happy.

These vehicles are complicated.
Unfortunately in some cases it's like buying a new Mercedes from the corner gas station.

My advice is to shop for a dealer then shop for a spyder.
My two cents worth.

[IWN2RYD]

RattiganRoger, on 15 October 2010 - 07:49 AM, said:

I've read a lot of the 'problem' spyder posts on this forum and IMHO the dissatisfaction with the spyder is more a function of bad dealers than bad product.

Basically it seems if the dealer steps up to the plate and has competent mechanics, good scheduling and knows how to play the BRP warranty game then people are happy.

These vehicles are complicated.
Unfortunately in some cases it's like buying a new Mercedes from the corner gas station.

My advice is to shop for a dealer then shop for a spyder.
My two cents worth.

I could not agree more. Well said and accurate...

[Marc]

IWN2RYD, on 15 October 2010 - 07:53 AM, said:

I could not agree more. Well said and accurate...

Agree. Spot on.

[Trickie Dick]

doctor, on 14 October 2010 - 09:00 PM, said:

I don't understand how anyone who reads this fourm would buy a spyder. They are nothing but trouble, and ther's really nothing good to say about them. I had one for two years and was gald the day I sold it even that it cost me a lot of $$$$, but I'm glad to get rid of the darn thing and will try I talk anyone one out of buying one. If you have one sell it for what ever you can get out of the darn thing, if it hasn't gioven you trouble yet just wait, it will. They're all a piece of crap. Just my 2 cents.

I was wondering when you would drop your crap on this thread. Keep your 2 cents. BTW, you flatter yourself. Your opinion isn't worth 2 cents.

[Marc]

dprange, on 16 October 2010 - 09:13 AM, said:

His opinion seems pretty accurate to me.

That all Spyders are bad

[Marc]

dprange, on 16 October 2010 - 02:52 PM, said:

That MOST of them are, yes.

Got mine delivered to me today. Didn't make it out of my subdivision before I discovered the power steering was not woking again, and the idle is still rough...

They are on their way to pick it back up now.

You got a bad one and that sucks. I understand your bad experience with your spyder is the basis for your comment above. But, if I use the same logic I would say All of them are good because I have 10,000 miles on Spyders with no problems at all.

Most are good...I wish you hadn't gotten a problem Spyder and I wish your dealer was better dealing with your problems.

[Marc]

dprange, on 16 October 2010 - 05:52 PM, said:

I am going on more than just my own experience. ....I just don't understand the logic.

I don't understand the logic either. Seems like they would want you on a different Spyder.

...and I was going on more than my own experiences too. I know and ride with quite a few Spyder owners Major problems like yours are not unheard of, but are rare.

[Trickie Dick]

Marc, on 16 October 2010 - 06:56 PM, said:

I don't understand the logic either. Seems like they would want you on a different Spyder.

...and I was going on more than my own experiences too. I know and ride with quite a few Spyder owners Major problems like yours are not unheard of, but are rare.

I have 19,000+ miles on mine. No issues yet. I agree with Marc that we all sympathize with those that have problems on theirs. I would be upset if I had the number of issues that some have had but to say most have had problems is simply not true. The doctor sold his spyder over a year ago which is his prerogative. However his every post since then seems to be very negative and I get tired of the generalizations.

[SpyderOwner]

I don't want to be Mr. Negative all the time, for real, but it's pretty hard not to with my experience and what I've heard from others.

See, you guys are seeing the other side of the coin. Not very many people with a Spyder like mine would make a trip to go to an event like SITS. There have been 3 SITS events since I've had mine, 2 of the years mine was in the shop, the other I would not have trusted it to make a 50 mile trip, much less 500+.

Again, not trying to be overly negative here, but those events are going to be filled with mostly reliable rides. ;)

This post has been edited by dprange: 18 October 2010 - 09:23 AM