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The following sections provide FAQ's to the various features on the site. If you are
using the site and are unsure how a certain feature works, check out this page to see if others have experienced a similar problem.
Forums
Photo Gallery
Chat
If you have questions that you think we can answer or have suggestions for additional FAQ items, feel free to use our Contact Form to let us know.
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Many Forum usage questions can be answered by the Forum Help but we have tried to address some of the most common issues in this document.
Q: I don't like my SpyderTalk.com User Name, can I change it?
A: Sure, just send a message to the site admin or use the Contact Us form to send a message incidating your current User Name and the new name you would like.
Q: Why am I unable to post pictures in a topic?
A: The problem with posting pictures is that they are often too large. Images must be under 70K in size and preferably 640x480 pixels to be posted on the forums. Images can easily be resized using many image editing software packages. Check out the Image Resize Tutorial for details on performing this task using a Freeware software product.
Q: Why can't I upload my Avatar?
A: The Avatar is the picture that appears in your member section of each post you make. Your avatar must be no bigger than 192 pixels by 128 pixels in size.
Uploaded avatars from your computer must be no larger than 10 KB. The following file types are allowed: gif .jpeg .jpg .swf .png. Make sure to specify the exact Width and Height of your Avatar on the Upload Form
when uploading it to the site or it will appear distorted.
For help on resizing your image for your Avatar, see the Image Resize Tutorial.
Q: How do I get my Spyder info and Photo Gallery Link to show up under my member info in posts?
A: Click on the My Controls link near the top of the screen and choose Edit Profile Info. That is where you will find the place to enter these additional values.
Q: How do I let somebody know about an offensive or abusive post?
A: Open the post in question, and click on the Report Button to inform the moderating team.
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Q: When I go to the photo gallery I do not see any options to add my photos.
A: You must always enter the photo gallery by clicking on the Photo Gallery option from the Features Menu. If you try to access the gallery any other way, the software is unable to determine your DOOTalk login info.
Q: I'm having troubles using the photo gallery product.
A:
Read the SpyderTalk Photo Gallery Help for details on using the gallery.
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For those having troubles accessing or using Chat, check out this
Help Document.
For help on all the features of our chat product, check out this
Chat User Guide.
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